About Parts For Spas

Your Trusted Source for Pool & Spa Parts Since 2022

Parts For Spas LLC is a family-owned business dedicated to providing genuine, high-quality pool and spa replacement parts to customers across the United States. Founded in 2022, we combine decades of industry expertise with a commitment to exceptional customer service and fast, reliable shipping.

Our Story

Parts For Spas was founded on August 23, 2022, by Kevin Edwards, bringing together over 30 years of hands-on experience in the pool and spa industry.

A Lifetime in the Industry

Kevin's journey in the pool and spa business began at age 15, when he took his first job at a local pool and spa store in Tampa, Florida. That early experience provided the foundation for everything that followed — learning water chemistry, mastering water filtration systems, understanding pump and motor repair, and most importantly, developing a passion for helping customers solve their pool and spa problems.

After college, Kevin successfully ran several businesses before accepting a position with a large hot tub manufacturer. This role gave him deep insight into product engineering, manufacturing processes, and the importance of quality control in spa equipment.

Driven by an entrepreneurial spirit, Kevin eventually branched out on his own, launching a successful hot tub cover business that he operated for over 15 years. During this time, he built strong relationships with manufacturers, learned the intricacies of eCommerce, and developed a reputation for reliability and product knowledge.

After selling that business, Kevin made the decision to focus 100% on what he knows best: pool and spa parts. Parts For Spas LLC was born from this decision — a company built on expertise, authenticity, and a genuine commitment to customer satisfaction.

Our Mission

At Parts For Spas, our mission is simple: to make pool and spa maintenance easier for our customers by providing:

• Genuine, Authentic Parts: Every product we sell is 100% authentic and sourced directly from manufacturers or their authorized distributors
• Expert Guidance: We help customers identify the right replacement parts for their specific equipment
• Fast, Reliable Shipping: Orders ship within one business day, getting parts to you when you need them
• Exceptional Customer Service: Our knowledgeable team is here to answer questions and solve problems
• Fair Pricing: We offer competitive prices without compromising on quality or authenticity

Authorized Distributor Relationships

Parts For Spas LLC maintains authorized distributor agreements with all major brands we carry. We work directly with manufacturers and their official distribution networks to ensure every product we sell is genuine, warrantied, and meets the highest quality standards.

Brands We Proudly Represent

We are authorized distributors for industry-leading brands including:

• Balboa Water Group - Control systems, heaters, and spa electronics
• Gecko Alliance - Spa packs, keypads, and control systems
• Hayward Pool Products - Pumps, filters, heaters, and automation
• Jacuzzi - Spa and pool equipment and replacement parts
• Jandy - Pool equipment, automation, and water features
• Pentair - Pumps, filters, heaters, and pool automation
• Sundance Spas - Hot tub parts and accessories
• Waterway Plastics - Jets, fittings, pumps, and plumbing components
• Whirlpool - Bath and spa components
• Zodiac Pool Systems - Cleaners, pumps, and pool equipment

Our authorized distributor status means you can shop with confidence knowing that:

• All products are sourced through official, legitimate channels
• Manufacturer warranties are valid and honored
• Parts are genuine OEM (Original Equipment Manufacturer) products
• Technical specifications match manufacturer documentation
• You're getting the exact part you need for your equipment

Why Choose Parts For Spas?

Expertise You Can Trust

With over 30 years in the pool and spa industry, we understand the products we sell. From water chemistry to pump repair, from control systems to filtration — we've worked with it all. When you call us with a question, you're talking to someone who has real, hands-on experience.

Authenticity Guaranteed

We have zero tolerance for counterfeit products. Every item in our inventory is traceable to its manufacturer or authorized distributor. We maintain detailed records of our supply chain and stand behind the authenticity of every product we sell.

Fast Shipping

We know that when your pool pump fails or your spa heater stops working, you need parts fast. That's why orders placed before noon EST ship the same business day. Most orders ship within one business day.

Customer-First Approach

We're not just selling parts — we're helping you keep your pool or spa running smoothly. Our customer service team is available to help you identify the right part, troubleshoot issues, and answer technical questions.

Extensive Inventory

From common replacement parts to hard-to-find components, we maintain a comprehensive inventory of pool and spa parts. If we don't have it in stock, we'll do our best to source it for you.

Our Commitment to Quality

At Parts For Spas LLC, we're committed to maintaining the highest standards in everything we do:

• Product Authenticity: Only genuine, OEM parts from authorized sources
• Regulatory Compliance: Full compliance with CPSC, VGB Act, and all applicable safety standards
• Secure Transactions: SSL-encrypted checkout and secure payment processing
• Transparent Policies: Clear return, shipping, and warranty policies
• Customer Privacy: We protect your personal information and never share customer data
• Professional Service: Knowledgeable, courteous support from real pool and spa experts

Get in Touch

We're here to help! Whether you need assistance identifying a part, have a technical question, or want to verify product compatibility, our team is ready to assist.

Parts For Spas is Operated Under: 
Parts For Spas LLC
Street: 1353 Whispering Oaks Circle
City: Matthews
State/Region: North Carolina
Country: United States
Zip Code: 28104
Email: Support@PartsForSpas.com
Phone: +1 800-960-8638

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed

Thank you for choosing Parts For Spas as your trusted source for genuine pool and spa replacement parts. We look forward to serving you!

Kevin Edwards, Owner & President
Parts For Spas LLC